jira service desk vs zendesk

Awards: Most Popular. ", "Our experience with Zendesk has been fantastic overall. Stop trying to put a square peg in a round hole. That's less than half the price for comparable features. Comment faire le meilleur choix en comparant JIRA Service Desk avec Zendesk? Parmi les caractéristiques qui rendent Jira Service Desk unique on peut nommer: Jira est une plateforme qui répond aux besoins des équipes de développement et de support. ", "Having the ability to easily submit a help request ticket and communicate more clearly with different departments has been incredibly useful. ", "Great experience, great product. Most Popular. Make your customer service stand out – reduce friction with a software solution that’s designed to increase speed and efficiency–and turn your team of agents into experts. Grow without growing pains – scaling is simple because our technology works right out of the box, integrates with other tools, and expands to fit your business.

While JIRA is an amazing tool that product managers and developer teams use, it was not designed to drive customer interaction for revenue growth and retention. Make your customer service stand out – reduce friction with a software solution that’s designed to increase speed and efficiency–and turn your team of agents into experts. The cheapest Essential plan with the basic features would cost $5 per agent per month (billed annually).

No licence required! The Zendesk family of products allows businesses to be more reliable, flexible, and scalable by improving communication and making sense of massive amounts of data. ", "I like the clean and simple user interface of the software. Share. Sin necesidad de licencia. Le Service de Migration du Centre d'Assistance, Besoin d’aide? Faites votre choix parmi plus de 800 apps plug-and-play dans l'Atlassian Marketplace afin d'enrichir Jira Service Desk et de le parer à tous les cas d'usage. Il est utilisé sur la présente page avec l'autorisation de Gartner. Si vous migrez depuis Zendesk, facilitez-vous la transition avec l'app de migration de Zendesk à Jira Service Desk. Trouvons les réponses ensemble. Le meilleur moyen de résoudre le dilemme Jira Service Desk vs Zendesk est d’essayer les deux solutions. Zendesk vs JIRA Service Desk Have you ever heard the term comparing apples to oranges? “If Zendesk can successfully scale within Big Government, then you can be successful with enterprises of any size.” —Dustin Laun, Contractor and Senior Advisor of Innovation and Technology for the FCC. It is worth every penny, and makes the developers jobs easier. Read these resources to learn more for why users choose Zendesk vs JIRA Service Desk. ", "Budget option, links in with existing Jira products. All the features your team needs to deliver great service, at a fraction of the cost vs. Zendesk. Zendesk vs Jira Service Desk; Zendesk vs Jira Service Desk. Using themes and templates to customize your Help Center, Configuring your channels to support multiple brands, Setting up a restricted Zendesk Help Center, 9 tips for better customer feedback forms, How to make your customer feedback form more visible.

** Le logo « Gartner Peer Insights Customers' Choice » est une marque de commerce et de service de Gartner, Inc., et/ou de ses affiliés. Associez des tickets Jira Service Desk à des tickets Jira Software. Pour avoir accès aux extensions et aux thèmes personnalisables, les utilisateurs doivent acheter un forfait de 19$ ou plus. By continuing, you consent with our, Jira Service Desk vs Zendesk: Comment Prendre une Décision Éclairée, Intercom vs Help Scout: une Comparaison Face-à-Face, Choisissez judicieusement: Revue de Desk.com vs Zendesk vs Freshdesk, Rock Your Customer Service with Zendesk as Desk Alternative.

Il offre de puissants outils de reporting et d'analyse. Most importantly, Zendesk is all about helping you scale. Base de conocimientos y autoservicio inteligente, La plataforma de Zendesk: abierta, flexible y con capacidad suficiente para diseñar las mejores experiencias del cliente, Un nuevo componente de Sunshine que te permite crear experiencias de mensajería interactiva, Explora aplicaciones, integraciones y socios, Novedades, sugerencias y buenas prácticas, Información para crear cosas con Zendesk, Cómo localizar a un socio de Zendesk o cómo hacerse socio, Reúnete con nosotros (respetando la distancia social). Zendesk fournit un essai gratuit pour le forfait Professionnel à partir de 49$ et plus. Jira Service Desk by Atlassian Zendesk by Zendesk Visit Website .

JIRA Service Desk requires licensing only to your agents. With Zendesk, you get an award winning solution that’s fully customizable with deep insights and a solution that your end users will actually love to use. Jira Service Desk est gratuit pour les organisations non commerciales et les projets open source. Zendesk vs JIRA Service Desk. Les lauréats du prix « Gartner Peer Insights Customers' Choice » sont désignés selon les avis subjectifs d'utilisateurs finaux individuels, lesquels reposent sur leurs expériences personnelles, le nombre de commentaires publiés sur Gartner Peer Insights et les évaluations globales pour un fournisseur donné sur le marché, tel que décrit en détail dans les présentes.

$10.00/month. If you look at Zendesk vs Jira Service Desk from a price to feature perspective, you'll notice that Zendesk offers more.

There’s plenty of information about customer support and ticketing software options.

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