Exercising regularly, maintaining an ideal weight and managing stress are key contributors to a healthy lifestyle. They’ve developed a workaround to avoid using the new system.”, Start by using a structured approach for managing change on every project (, Next, anticipate the who, where and when of potential resistance and select specific actions to mitigate the resistance (, Finally, if resistance becomes enduring or persistent, determine the root cause of the resistance and choose appropriate tactics for addressing the cause (. Similarly, the most effective resistance management strategy is resistance prevention. 1. Prosci’s Best Practices Research has identified three strategies for managing resistance to change. 3. Once you know what types to look for, you will be better equipped to spot change resistance in your organization. Emergent Journal is a collection of business articles containing practical methods, tools, and tips for driving change and implementing business strategies from a people and change perspective. Stakeholder resistance, if it gains a foothold on a large scale, can threaten to derail even the most positive change effort. I like to explain these strategies using a health care analogy. Required fields are marked *, Notice: It seems you have Javascript disabled in your Browser. 1Adapted from Kotter & Schlesinger Choosing Strategies for Change (1989). For example, a structured approach can be used to engage the individuals who will be impacted by a change in designing and implementing the change. Jesse is the creator of the Accelerating Change & Transformation (ACT) model and developer of Change Accelerator and Rocket Manager. While If you’ve led the implementation of changes in your organization, you will have experienced resistance to change in some shape or form. I am also the developer of organizational tools: Change Accelerator and Rocket Manager. Pingback: Challenges to Merging Organizations «, Pingback: How New (and Experienced) Managers Can Support the Change Process « Emergent Insights, Pingback: » Methods for Overcoming Change Resistance, Pingback: Blog 4 Leadership and change | culcmabaohang.wordpress.com, Your email address will not be published. Exercising regularly, maintaining an ideal weight and managing stress are key contributors to a healthy lifestyle. Here are some of the ways I’ve heard leaders describe that experience: These experiences are all examples of resistance to change. Following are six classic strategies1 for dealing with change resistance (in order from least to most extreme) – use them to develop action plans that address the resistance within your organization. You can’t eliminate resistance, but there is a lot you can do to reduce the amount you will face and to manage it when it does occur. 3 Strategies for Managing Resistance to Change, Association of Change Management Professionals, Prosci Canada is now the Exclusive Provider of Prosci Training Programs in Canada, Never Work Harder Than Your Change Sponsor, Let's Change the Way We Talk About Resistance to Change, “My staff keep asking the same questions repeatedly – it’s like they’re searching for reasons to oppose this project.”, “In meetings, people say that they’re okay with the change, but I can tell by their crossed arms and frowns that they’re unhappy.”, “No one has expressed concerns directly to me, but I’ve heard through the grapevine that there is a lot of negative talk about this project.”, “Our employees are not adopting and using the change, despite having been trained.
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