After contacting their costumer support, they basically told me that I had to contact my bank and ask the bank to give me my money back. I paid for 2 x Gucci shoes, whereby they first kept order as pending for many days and then asked for an authorisation code, after already deducting the money. Designers available include Tom Ford, Brunello Cucinelli, Balenciaga, Gucci, Polo Ralph Lauren, Loro Piana, A.P.C, Amiri and Nike.”. Gain trust and grow your business with customer reviews, MR PORTER is the global online retail destination for men? Incredible service both mornings too! Would you like to add a photos or videos? Greetings to Marta from the customer service department. Shoes. I read other ppl's review i realise i'm not alone... this is customer service gone bad to a point i'm just speechless. Then they make it next to impossible to return it. Best steakhouse you'll find in town. Managed by one of Amsterdam’s most successful creative hospitality entrepreneurs, Yossi Eliyahoo, whose Entourage Group also includes Momo, Izakaya and the W hotel’s grand ground floor establishment, The Duchess. They will take your money and never give it back. Recently ordered a Stone Island product from Mr Porter and got to admit was very impressed! Great service. I have never written reviews before, but Mr. Porter definitely deserves 1 star. So I want to have the refund for it. MR PORTER is a global retail destination for menswear plus it features editorial content. I made multiple calls to customer service each time being told something different. Said they'd call me as soon as it was back up and never did! I am not a huge fan of hotel breakfasts unless they are free. mrporter.com. Long time Mr. Porter customer and sadly they have been trending downward. See all photos from Christina R. for MR PORTER, I don't eat beef so I was not there for the steakhouse just the view and cocktails. The site tends to feature higher end items from a limited number of brands and is well known for its superb quality and express shipping to more than 170 countries globally. MR PORTER is a modern steakhouse by day which glides seamlessly into drinking hotspot by night, what a seductive match! Ordering from Mr. Porter for many years and had no problems, until recently. Taking our waitresses advice we went for the Vuurberg White 2017, which is a blend of Chenin Blanc, Viognier, Semillon, Roussanne, Grenache Blanc and Verdelho and finished in oak. MR PORTER. My order says delivered but never arrived and I was told I would not be reimbursed !! Extremely disappointed with their customer service. No reply from them at all i will be going to the police tomorrow to give them this info hopefully it gets resolved. i only spend a couple hours here on the terrace for a nice girly catch up and drank tea so i cant really tell you more about the food but for the views, lovely lounge feel, great decor and friendly service i am giving it a well deserved 4-star rating. And the second dish was the Zucchini Carpaccio, it looks a bit of a plain dish, but the flavours are incredible. This delayed the order severely and their call center was completely useless - folks sitting following flow charts and unable to actually help you...never using this website again. I have a great experience with Mr. Porter! Fun place with a trendy vibe. Its prices have always been somewhat inflated, but this was compensated for by the deep discounts during sales. Mr. Porter customer service did not care and all they could do was tell me I could return it as long as it wasn't used. Coming back to my point earlier the leek looks like nothing particularly exciting, but it is incredible. My steak was verging on rare and I order medium. "Mr. Porter is the worst online store I have ever dealt with. Behind the tables is an open plan fire and chill out area, to the left takes you back to the W Lounge and to the right the DJ Station and wrap around windows offering the most incredible view across the city. Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Mr Porter has a consumer rating of 1.91 stars from 33 reviews indicating that most customers are generally dissatisfied with their purchases. Go for the mr Potter and old fashioned, great combo. As requested my item was also signed for at delivery. The first thing I remember is how I didn't like their booths, I was so uncomfortable sitting there. Visit this website mrpo rter.com. i will definitely go back for some food which on the menu seemed reasonably priced. They used to sell high quality value oriented clothing but now its just overpriced labels made in China, Romania, or Portugal. A new favourite spot in Amsterdam. See all photos from Donald A. for MR PORTER. Consumers complaining about Mr Porter most frequently mention customer service and credit card problems. We’re in this together! I am very disappointed with the lies and time it’s taken for such a simple refund. They hold a large inventory that includes own-brand items and items from 520 top designers brands 4. MR PORTER Review: Legit, Reliable or a Scam? Write a review Write a review Reviews 510 Write a review. Very Stylish, and GREAT music. Another thing I didn't like about Amsterdam in general is they didn't ever ask if you wanted tap water. In past, they’ve been excellent. I have contacted my bank 3 times to let them know I authorized the purchase and that it was not a fraud. The customer service is horrible as well. The Barney's sales are so much better than Mr. Porter's these days. The restaurant is beautiful very clean and the staff is extremely knowledgeable. Web: www.mrportersteakhouse.com, © 2019 The Luxury Editor. They offered me a £25 credit on their website which I didn't want. I am not a huge fan of hotel breakfasts unless they are free. Strongly recommended! It only took for 4 days to receive the parcel from Milan to Cape Town. Specifically we ordered some Loewe sunglasses and they arrived without a case even though in their site it specifically says that they come with a case and there is a picture of it. I understand that I am legally entitled to a refund or replacement. Zero out of 10 (I’d give a minus number if I could). By using Sitejabber, you agree to our Terms of Service and Privacy Policy. I received very good customer service, and I received my order after 10 days (it arrived one day after it was dispatched). Learn more. Absolutely horrible. How as a betting consumer, what are the odds of this shambles business being able to succeed in an aggressive market place and be best in class...? You will find that there are plenty of lighter options in their salad section to balance the heaviness of the meat and if you want more carbs sides include dishes like the crunchy onion loaf, pasta and mac and cheese will help you tick the calories box. Meet Salomé Gorgiladze, SANA Hotels. The view and ambiance was very nice. THE MR PORTER APP Seamless on-the-go shopping Download now FREE DELIVERY On all orders Discover more FOR HIM Discover MR PORTER’s Health In Mind Discover more THE MR PORTER APP Seamless on-the-go shopping Download now Sign Up For Style News. The service from these luxury online stores should be amazing. MR PORTER Reviews 510 • Poor . We use cookies for analytics, personalization, and ads. Reasonable prices. Whether you are attending prom for the first... We’re in this together! I recently made a purchase from their website, and attempted to contact their customer service regarding a price adjustment, as the item had since gone on sale for a lower amount. They don't seem to care about the customers anymore. Very disappointed... especially compared to The Duchess which is also in the W Hotel and probably one of the top restaurants we ate at while in Paris, Germany, Brussels and Amsterdam. I did have the waygu beef and it was incredible, but I'm sure other places in AMS have waygu. And I did have some great breakfasts while in Amsterdam. And how do they answer the phone, it's better not to start. No more. No other remedies were given, not even sending me the correct item or refunding me the difference between what I ordered and what was sent to me, even though I gave them that option. They also do not notify you that your order has been canceled, thank you for making sure that I don't ever spend a dime on your website Mr Porter. Womenswear on NET-A-PORTER. Called just yesterday and now was told that their computer system was down and that they couldn't look into my order! MR PORTER Reviews 430 • Poor . So disappointed. There are 14 customers that MR PORTER, rating them as bad. For such a high-end brand, Mr Porter has one of the worst customer service qualities I've ever encountered. Absolutely fantastic cuisine with wide variety of salads, meat and fish. 3 other reviews that are not currently recommended, .css-12anxc3{width:24px;height:24px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:currentColor;}.css-12anxc3::before{position:absolute;display:block;left:0;}.css-12anxc3::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-12anxc3 svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}62, .css-12anxc3{width:24px;height:24px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:currentColor;}.css-12anxc3::before{position:absolute;display:block;left:0;}.css-12anxc3::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-12anxc3 svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}33, .css-12anxc3{width:24px;height:24px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:currentColor;}.css-12anxc3::before{position:absolute;display:block;left:0;}.css-12anxc3::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-12anxc3 svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}20, .css-12anxc3{width:24px;height:24px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:currentColor;}.css-12anxc3::before{position:absolute;display:block;left:0;}.css-12anxc3::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-12anxc3 svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}44, .css-12anxc3{width:24px;height:24px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:currentColor;}.css-12anxc3::before{position:absolute;display:block;left:0;}.css-12anxc3::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-12anxc3 svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}29, .css-12anxc3{width:24px;height:24px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:currentColor;}.css-12anxc3::before{position:absolute;display:block;left:0;}.css-12anxc3::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-12anxc3 svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}9, .css-12anxc3{width:24px;height:24px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:currentColor;}.css-12anxc3::before{position:absolute;display:block;left:0;}.css-12anxc3::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-12anxc3 svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}81, .css-12anxc3{width:24px;height:24px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:currentColor;}.css-12anxc3::before{position:absolute;display:block;left:0;}.css-12anxc3::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-12anxc3 svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}15. which were good but not excellent, though more than acceptable for late night food.
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