On the downside, the beach can be crowded and pool chairs often fill up quickly. A lot of people were using the full face snorkels but these are not for hire you would have to purchase them in Akumal at a shop. We believe review contributions and property responses will highlight a wide range of opinions and experiences, which is critical in helping guests make informed decisions about where to stay. I can't say enough great things about the resort or the staff! It's also got one of the world's largest barrier reefs less than a mile offshore, with makes for calm waters. We had a beautiful room with the more glorious view!! Much room for improvement being so new. The standard up-charges apply for things like premium cuts of meat, lobster tail, fine wine, and premium liquor. That's how we know our reviews come from real guests who have stayed at the property. I cannot wait to stay here again, it’s in my top 3 hotels I’ve stayed at ever. Claim your listing for free to respond to reviews, update your profile and much more. Answer 11 of 13: Looking to book 5 nights next March in this area. The upscale, 76-room Sian Ka'an at Grand Tulum is an adults-only all-inclusive along a serene beach, set about a 20-minute drive north of Tulum. Ivan and America in the preferred lounge were always welcoming and gave the best service!
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Comfortable bed. Striking. Concierge was great! Secret's entrance is clearly marked from the freeway, though drivers will have to pull a U-turn to get on the right side of the street. You can be as active as you want to be at the Secrets Akumal. Booking.com does not accept responsibility or liability for any reviews or responses. We understand planning something away from home can be a little daunting but our planners will be there from start to finish to make sure everything runs smoothly.
They do have a disco area but we only went to look and they had karaoke at the time we were there but it was very full, and honestly, when the hotel is full this area I can imagine would get too crowded, it was small space for the number of people the hotel holds. For dancing and drinks, Desires Disco and Lounge serves drinks the latest (outside of room service) and upbeat music. The drinks were mediocre but they had a few that we loved. Secrets Akumal Riviera Maya is ideally located in the heart of the Riviera Maya along the famed white-sand beaches and calm, clear waters of Akumal. The staff was amazing and the friendliest I've come across. Everyone is so nice! By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
Food was great. Not much sound deadnig. We even had hurricane Zeta while we were there. Around a month or so ago my other half treated me to a night in the Secrets Akumal Hotel for my birthday. This is the more rowdy area of the pool, and it is often difficult to find a sun lounger that doesn't already have a towel thrown across it. All of our guest raves about it!! Just be careful not to fall asleep, or if you do lather yourself in sunscreen first. This resort is all about luxury and relaxation. It’s the perfect place to enjoy powdery white sands (seaweed permitting) and snorkel with giant sea turtles.
This might bring to mind a tranquil scene of sipping cocktails at the swim-up bar, but reality often sees rowdy kids splashing in the pool. Oddly, while the lagoon pool (also called the relaxing pool) is located in a slight hidden area at the front of the hotel, it's also near the sports bar, which can get loud during big games. Visitors have direct -- and sometimes rocky -- entry into the bay, and the popular sands, shared with neighboring resorts and the public, can feel cramped in high season. I had thought that the Ritz was going to be tough to match; however, upon walking into the lobby at Secrets, I forgot all about the Ritz! 2020 Travellers' Choice Best of the Best. Thank you again for sharing your experience and thank you also for your patronage of Secrets Akumal Riviera Maya. Each building is supposed to have its own concierge and ours went on. Took COVID precautions very seriously. Please see our partners for more details. A stay at this resort also means you can enjoy meals and entertainment at 6 other resorts. On site snorkeling was so much fun!!!
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