17 Mar 2019 #1 I moved out of Ireland 7 years ago. © 2020 Guardian News & Media Limited or its affiliated companies. 26 February 2019 at 10:30AM. MPs on the Treasury Select Committee heavily criticised TSB chief executive Paul Pester for his handling of the problems. TSB has more than 5million customers in the UK and the issues only affected some of them.
We’re working to solve this as soon as possible and we apologise for any inconvenience caused.”. Do you have a story for The Sun Online Money team? I was told that the system wasn’t working again and the bank has difficulties again.’’, “I can understand why so many people have moved away from TSB.
The latest failings come after up to 1.9 million TSB customers were locked out of online and mobile banking for several days in April thanks to a botched migration from an old IT system to a new one. "The Sun", "Sun", "Sun Online" are registered trademarks or trade names of News Group Newspapers Limited. View our online Press Pack. The bank is in a race to cut about £100m of costs and has put its 544-branch network under scrutiny. The migration plans were meant to finally separate TSB from the IT systems owned by its former parent Lloyds Banking Group.
Do you have a story for The Sun Online Money team? And even though TSB has since tweeted that the problem "has been resolved", account holders are still complaining that they can't use the service. Customers took to Twitter to complain about error messages or their screens freezing when they try to log in to their accounts. TSB launches first-time buyer range with lower stress rate, TSB customers report mobile banking issues, Savers hoard cash despite record low rates. Our journalists strive for accuracy but on occasion we make mistakes. The Sun website is regulated by the Independent Press Standards Organisation (IPSO). To inquire about a licence to reproduce material, visit our Syndication site. Our journalists will try to respond by joining the threads when they can to create a true meeting of independent Premium.
Kenny Kemp.
This service is provided on News Group Newspapers' Limited's Standard Terms and Conditions in accordance with our Privacy & Cookie Policy. Thank you. Create a commenting name to join the debate, There are no Independent Premium comments yet - be the first to add your thoughts, There are no comments yet - be the first to add your thoughts. A botched upgrade to TSB’s IT systems has caused the bank’s online banking platform to fail, leaving up to 1.9 million customers locked out of their accounts.
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