yotpo reviews

By contributing their opinions through customer reviews, shoppers engage in a conversation with your brand and other consumers. We were also able to use this customer generated content for social media ads which led to more unique visitors and in turn, more sales. There were some brands that I am familiar with using Yotpo so I went with them. Turn reviews into high-converting Facebook Ads that blend into shoppers’ newsfeeds. In terms of functionality, Yotpo is easy to implement and use, from both a front-end and back-end perspective. Only con to be honest.. is they have added features but as we had there original top package at a silly cheap price we are not allowed the new feature unless we change to the new plans. Yotpo is completely free and always will be. We really appreciate your feedback and happy to hear you're enjoying Yotpo. "It looks like the company was able to resolve your issue or concerns, would you like to amend your review?" [Moderation & Commenting] Advanced Moderation & Commenting – Choose what to publish and where, and comment on reviews publicly or privately. We hear your frustration and have reached out to one of the team members on your account - they'll be getting in touch to work together on easing some of these concerns. The integration part was very easy and we can select how and when to send the invitation to write the reviews. Yotpo has really let us use user-generated content to increase our conversion rates while helping us offset the cost of creating our own content, with more authentic content. Share your best customer content on social networks with a click of a button. From subject line testing to real-time customization, Yotpo ensures you get the most out of your communication with customers at every touch point. Hey Molly, Thank you so much for the glowing review! Drive high-intent traffic by displaying ratings in organic search results and Google Ads. We really appreciate your feedback and are constantly working on finding ways to improve our product and better serve our customers.

As far as support on the integration with Klaviyo, you've probably seen this, but I've included a link that may help. Customers want to get the whole story before making an online purchase, and real feedback from fellow shoppers gives them insight a product description can’t. Make better business decisions using analytics and feedback from your customers. I think Yotpo is great overall, I just think you can get a very similar product for much less. What you can do is resend an Automatic Review Request email which will replace the existing review that's no longer relevant. We have been using these guys since they started.. so got real lucky on the pricing. E-mail. Their integration with WooCommerce is seamless and the ease of capturing reviews with an email integrated form is super quick.

It wasn't until after we spent the money that I found out my ecom platform doesn't do 3rd party API keys. How It Works. We're so happy that you're enjoying Yotpo and seeing the results. Yotpo is designed to help you get more reviews than any other solution: Yotpo’s frictionless submission process makes it super easy for customers to write reviews, no matter where they are or what they’re doing. Schedule a call with one of our It is mostly set and forget which is great for us as we don't have much time to dedicate to things like this. It can take a day or two to resolve an issue. I can get it done but it's a small frustration. Mail After Purchase will be sent when order status is changing from a remote source. at what our customers are saying about Yotpo. I was having troubles with variations and the Yotpo product catalog. We consider numerous apps in the shopify app store. Get more detailed and helpful reviews with key topics your shoppers are looking for, and customize each form to suit your brand needs. We knew that product reviews were a missing piece of the puzzle but we struggled to bring them in for years.

Thank you so much for leaving a review! How can a loyalty program drive revenue for your business? Not a real con but I thought you should know that.". As customers seek out and spread information that genuinely interests them, they also advertise for brands they love to their extensive online networks. We'll be in touch in no time! They regularly update their product, have so many features that can help your onsite and offsite strategies, and most importantly (at least for our company), they have a great team of account executives, experts, strategists, and support staffs. It was very clear that Yotpo was providing the absolute best solution compared to its competitors. We're happy to hear you're enjoying Yotpo and really value your feedback as we continue to evolve our product and the way we serve our community. The last manager was great, I just think he was falling behind probably due to Yotpo killing it and growing so quickly. Price. Plus it looked nice on the product pages. A smart user-generated content strategy isn’t just about customer reviews. We have one site where we are tagging two different types of product so want the text to reflect the two products, but that isn't an option. Another way of promoting customer retention is by publishing your negative customer reviews as well. Yotpo has become a major part of our day to day customer engagement strategy. For brands, the future of marketing relies on learning how to harness customer reviews and other forms of user-generated content to build a strategy focused on customer feedback. When this happens, we get a lot of angry e-mails from customers asking what we are doing and telling us how incompetent we are. Fantastic, I appreciate the customer service and that I feel my feedback is heard and received. I'm a consultant that has used it with small mom & pop projects and large multimillion dollar businesses. Measure how UGC impacts your bottom line with our easy-to-use analytics dashboards. Thank you so much for leaving a review, we're glad to hear you're enjoying Yotpo! Though it may be a little pricey, the functionality and the quality of the interface are worth while, for small businesses who don't have products in stores, reviews are a necessity so it may not be the cheapest option but from our experience it is worth the money. Just set up your after purchase email text and select when the email gets triggered and Yotpo does all the rest. Yotpo just works. In the world of online shopping today, customers trust other shoppers more than they trust brands. [On-Site Display] Reviews Widget, Reviews Tab & Star Ratings – Increase conversion by showcasing product reviews and ratings across your homepage, product & category pages, and at checkout. Free lessons written for and by industry leaders. If somebody leaves a negative review but we take care of them, it would be nice to send a follow up prompt saying something like.

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